About this policy
Advantage Fitness collects only the personal information it needs to coach you safely, and handles it in line with the New Zealand Privacy Act 2020.
In this policy, "Advantage Fitness", "we", "us" and "our" mean Chris Manning, trading as Advantage Fitness, based in Wellington, New Zealand. "You" means anyone who visits advantagefitness.co.nz, enquires, applies for coaching, joins the Advantage Fitness Plus community, or trains with us online or in person.
This policy covers our website, coaching application forms, coaching app, email, phone, social media and private Facebook groups.
Information we collect
We collect contact and payment details to run your account, and health and progress information to coach you safely.
| Type | Examples |
|---|---|
| Contact details | Name, email, phone number, suburb or address (for in-person sessions) |
| Background | Age or date of birth, occupation, training history, goals |
| Health information | Injuries, medical conditions, medications, pregnancy, health screening answers (e.g. PAR-Q) |
| Progress information | Body measurements, weight, progress photos and videos, check-in forms, training logs, food and habit tracking |
| Payment details | Plan chosen, payment history. If you pay by direct debit, we also hold the bank account details on your direct debit authority. |
| Communications | Messages, voice notes, call notes and emails between you and your coach |
| Website data | Pages visited, device and browser type, approximate location, via cookies and analytics |
Health information is sensitive. We collect only what we need to keep your training safe and appropriate, and we treat it with extra care.
You do not have to give us any information. If you choose not to share health information, we may not be able to coach you safely, and may decline or limit the service.
How we collect and use it
We collect information directly from you, mostly through our application form, health screening, check-ins and messages, and we use it only to deliver and improve your coaching.
We use your information to:
- assess whether coaching is suitable and safe for you
- design, update and adjust your training and nutrition guidance
- track your progress and respond to check-ins and messages
- process payments and manage your plan
- run the Advantage Fitness Plus community and its challenges
- send service messages, such as reminders, plan renewals and changes to our terms
- send marketing, such as offers and newsletters, only if you have agreed (you can unsubscribe at any time)
- meet our legal, tax and insurance obligations
We do not sell your personal information. We will not use it for an unrelated purpose without your consent, unless the law allows or requires it.
Sharing, storage and security
We share your information only with the service providers we need to run the business, and only what they need.
| Provider | What for |
|---|---|
| Everfit | Delivering programs, check-ins, messaging, progress tracking |
| Google (Forms, Drive, Gmail) | Application forms, records and email |
| Meta (Facebook) | The private Advantage Fitness Plus group and messaging |
| GoDaddy / WordPress | Running advantagefitness.co.nz |
| Accountant and insurer | Tax, accounting and insurance requirements |
We may also share information if you ask us to (for example, with your doctor or physio), if there is a serious threat to someone's health or safety, or if the law requires it.
Overseas storage. Some of these providers store data outside New Zealand, for example in Australia or the United States. We choose providers that protect information in a way that is comparable to New Zealand law, as the Privacy Act requires.
Security. We use password-protected accounts, two-factor authentication where available, and limit access to your coach. No system is completely secure. If a privacy breach is likely to cause you serious harm, we will tell you and the Office of the Privacy Commissioner as soon as practicable.
How long we keep it. We keep client records for 7 years after your coaching ends, for tax, insurance and legal reasons, then securely delete them. Progress photos are deleted sooner if you ask, unless you have agreed we can use them (see below).
Photos, testimonials and the community group
We never publish your photos, results or testimonial without your separate written consent.
- Progress photos are for coaching only and are seen only by your coach, unless you agree otherwise.
- Testimonials and before-and-after photos are used in marketing only if you give consent in writing (an email is fine). You can choose to be anonymous or to blur your face, and you can withdraw consent at any time. We will remove the material from our website and future marketing, though we cannot recall printed material or posts other people have already shared.
- Advantage Fitness Plus group. Anything you post in the private Facebook group is visible to other members. Please don't share health details there that you'd prefer to keep private; send them to your coach directly instead. Meta's own privacy policy also applies to the group.
Website and cookies
Our website uses cookies and similar tools, such as Google Analytics, to understand how visitors use the site and to improve it. These collect general information like pages visited and device type, not your name. You can block or delete cookies in your browser settings; the site will still work.
Your rights and how to contact us
You can ask to see or correct the personal information we hold about you at any time, free of charge.
Email enquire@advantagefitness.co.nz to:
- request a copy of your information
- correct anything that is wrong
- withdraw consent for marketing or for use of your photos or testimonial
- ask us to delete your information (we will, unless we are legally required to keep it)
We will respond within 20 working days, as the Privacy Act requires.
Changes to this policy. We may update this policy from time to time. The latest version will always be on our website, with the date it was last updated.
Contact: Chris, Advantage Fitness, Wellington, New Zealand. Email enquire@advantagefitness.co.nz.
Last updated: 07/10/26